Support Section If you have any problems with our products you can contact our tech support by e-mail: support@skyshape.com (please write us in English). Before requesting technical support, please ensure that you are using the latest version of our product available from www.skyshape.com. Please be as descriptive as possible, and title the message as applicable. Please specify the version information located in the 'About' box (i.e.: version 1.9.7) and the operating system you are using. We will make every possible effort to answer all enquiries and problems reported in a timely manner. We use an e-commerce partner PayPro Global for any transactions, so if you have any questions about your order, please contact the PayPro Global customer support department directly at https://payproglobal.com/customer-support Have a suggestion or opinion? If you have any ideas, suggestions, or problems, please don't hesitate to contact us! Our web-site: www.skyshape.com Our e-mail: support@skyshape.com